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Make them Feel Awesome with Tiny Noticeable Touches

Make them Feel Awesome with Tiny Noticeable Touches

Customer Service Excellence starts with Tiny Noticeable Touches TNT goes a long way when it comes to remembering a brand or an experience. How a client, guest or customer is left feeling is remembered and shared. The simple smile, whether in person or over the phone. A genuine acknowledgement of a customer when they enter your establishment and sincere thank …

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5 Must-Haves for Opening your own Health Club Business

5 Must Haves For Opening Your Own Health Club

In a day and age where physical fitness has progressed to being more of a science than an art and when customers are extremely conscious and discerning about their choices, you need to be really deeply committed to health and personal fitness to either set up your own gym or even take up employment as a health club manager. The …

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4 Tips to Building a Scalable Health and Fitness Business

Tips to Building a Health and Fitness Business

There comes a time in every professional’s career when they have turned their business of just a few clients, into something much bigger. If you’re currently there, then you know what I’m talking about. If you’re not, then trust me – if you’re good at what you do, you will get there very soon. In business terms, this is called …

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3 Tips to Develop Your Lifestyle Brand

3 tips to develop your lifestyle brand_header

Be it a service you are looking to offer in the form of personal training to providing a product rich in heart-healthy antioxidants, my message revolves around passion and resiliency. At times it feels very clichéd to preach following your passions and staying resilient in the face of adversity, but that doesn't means it’s any less true. These are two …

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3 tips to get you into entrepreneurial shape [Interview]

Being an entrepreneur can be a lonely place at times. Your decisions as it relates to your day-to-day operations of your business can greatly impact the proverbial “bottom-line”. Recently in an interview with Entrepreneurs TV, I shared 3 tips that have done me well while traveling the entrepreneurial path. 3 Tips to get you into Entrepreneurial shape Be open Work …

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A week in review… 3, 2, 1 go!

Do you ever wake up and find yourself wondering what day it is?  Laying in bed, rubbing the sleepy gunk from the corners of your eyes, you reach for your iPhone and realize that a week has just passed you by!  I had one of those very moments post my mid-afternoon nap which coincidentally happened while watching a movie with …

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Get Loose with the Moose’s Monthly Newsletter

Since August 2011 I've put out the “Moose is Loose” monthly newsletter to better connect with those that have expressed a keen interest in sharing about health and fitness goals, wellness ambitions and everything between.  More importantly it's a way for me to remain accountable to my readers and offer guidance where I'm able.  It's those little, daily tasks that when …

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My Dad 2.0 Summit Experience

The Dads Post CrossFit WOD a la Tabata

It was a whirlwind of fun and energy as I found myself jumping out of bed to jet-set off to Austin, Texas a week ago Friday-morning for the inaugural Dad 2.0 Summit.  Upon arriving to the Hyatt Lost Pines resort Friday evening, I was pleasantly surprised by the kick-butt Dove Men + Care package left in my room.  And no, I'm …

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